Remote pharmacist services

Call it what you will- on call pharmacist, remote pharmacist, virtual pharmacist, e-pharmacist, off site pharmacist… the premise is the same.  You are seeking pharmacist services and do not require the traditional employer / employee relationship requiring an on-site pharmacist.

Perhaps you are seeking to fill a temporary role- opening a new pharmacy and require drug database review?   Maybe you are a long term care pharmacy interested in off site order entry or verification to enable your staff to attend to other duties such as MTM.  Are you a DME provider, mail order pharmacy or compounding pharmacy seeking a pharmacist to answer your after hours phone?  Are you struggling to provide 24 hour pharmacist availability to your clients?

How can you apply an off-site pharmacist to your business?  Let me count the ways!

24 hour customer service, medication identification, prescription reordering service, pharmacist answering service, order entry and verification, literature review, arranging prescription delivery and order tracking, medication label review, urgent first dose dispensing, on-call pharmacist, proofreader, chart review, ask a pharmacist program, claims adjustment, med reconciliation, physician calls, nursing questions, reminder calls and more.

On Call Pharmacy Solutions- we’re here to help 24/7/365.  Call today to discuss how our unique program can support your growing business.  Visit us on the web at  www.oncallpharmacysolutions.com

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Pharmacist burnout

Regardless of the pharmacy setting-  hospital, hospice, correctional, retail, home infusion, long term care pharmacy- we are all facing the same high demands in the work place. It is vitally important to step back from time to time and take inventory of our most valuable resource: our employees, in order to prevent pharmacist burnout.

In an APhA study a few years back, 57.1% of pharmacists Continue reading »

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What is an on-call pharmacist?

The premise of a dedicated  ’on-call pharmacist’ was developed by OCPS over a decade ago, as a solution to a problem pharmacists were facing in the long term care pharmacy community.  As long term care pharmacists, unlike those in retail settings, it seemed that our workdays never really ended.  As a retail pharmacist, you were very aware of what time your day ended.  Sure, you may have had a few loose ends to tie up at the end of your shift, but your shift did eventually end, at which time you were free to enjoy your family, your friends, and your free time!

The long term care pharmacist, on the other hand, did not enjoy such freedom!  At the end of the day the LTC pharmacist was blessed with ’the pager!’ and on call duties. This weary pharmacist, tired from working all day, would find himselfbeing paged multiple times on his way home from work for ‘emergencies’.  The pharmacist would have to immediately return to the pharmacy. If lucky, the pharmacist would receive a few more calls before he left, which would perhaps buy him enough time to quickly make it home for a hot meal before being paged again.  No uninterrupted free time, no bowling night, no movie with the family for this pharmacist. This pharmacist was ’on call!’ This pharmacist did not sleep through the night, in fact most nights this pharmacist had to make several trips to the pharmacy to dispense urgent first doses to the nursing home residents. This pharmacist was expected to answer nursing questions and field doctors calls throughout the night. This pharmacist was expected to remain professional, polite and eager to help no matter what the hour. This pharmacist was also expected to return to work the next morning, be productive, alert and never, ever make an error. This pharmacist was also expected to take the pager again that night- it was, after all, his week on-call.

Enter the dedicated on-call pharmacist.  At On Call Pharmacy Solutions we take over your on call duties.  OCPS pharmacists take over your phones at night, answering and responding to all of your emergency calls.  We serve as your personal on-call pharmacist and back up pharmacy provider. We dispense first dose medications, drug information and more. OCPS removes your employees from the viscous cycle of working all day and being on call all night. Our services are innovative, cost effective and proven.

The benefits of a dedicated after hours pharmacist are numerous!  Visit us on the web at www.oncallpharmacysolutions.com or call 1-877-977-4662 for more information

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Back Up Pharmacy Services

Back up pharmacy services are the plans, policies / procedures, people, and products necessary to provide continuous service to your pharmacy clients after normal business hours.  At OCPS, we refer to back up services as the 5 P’s, and they are indispensable!   Let’s look at each ‘p’ in detail:

Plans:  This is the ‘big picture’.  What is the plan once the pharmacy has closed for the day? How will your business still address issues that arise after normal operating hours? Will you staff your pharmacy 24 hours a day so you are available to catch the middle of the night new admission, are you hoping no emergencies will arise, or do you have another plan?

Policies / Procedures:  Assuming you have a plan, does everyone know what that plan is? Will you handle routine refill requests differently Continue reading »

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Welcome!

Welcome to the On Call Pharmacy Solutions blog!

On Call Pharmacy Solutions is the innovator and premier provider of on-call pharmacist and back up pharmacy services nationwide.  From phone call to follow up, our unique program is designed to support your pharmacy operations 24/7/365 with our vast array of services!

  • dedicated on-call pharmacist to respond to your emergency calls
  • emergency dispensing of urgent first dose medications
  • medication delivery and order tracking
  • remote order entry and verification
  • consultant pharmacist services
  • nursing support
  • medication identification
  • telephone answering, triage and messaging
  • more

Visit us on the web at www.oncallpharmacysolutions.com or call 1-877-977-4662 for more information.  Enjoy our blog, we look forward to your comments!

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